Feedback and Complaints
SmartFee aim to provide an efficient, fair and accessible mechanism for handling customer feedback or complaints.
Whether you wish to register a compliment, suggestion or complaint about SmartFee there are a number of ways to get in contact with us via phone, email or a feedback form. At all times we will respect your privacy and confidentiality. SmartFee will endeavour to respond to all comments within 48 hours of lodgement.
Phone Number: 1300 723 243
Email Address: [email protected]
Submit Feedback and Complaints
Please enter the details of your query ensuring all mandatory fields marked with an asterisk are completed. When you have completed the form please press the “submit” button at the bottom of the page.